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Non-Discrimination and Complaint Process

 

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the State or local Agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

  1. mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Mail Stop 9410

Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer, and lender.

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  • About Us
    • Our Story
    • Board of Trustees Position Map
    • Board of Trustees
    • Management & Staff
    • RCEC Employees
    • RCEC Bylaws-PDF
    • Nondiscrimination Statement-PDF
    • Harmonics Policy-PDF
    • Annual Report
  • Energy Resources
  • Member Services
    • Billing
      • Rates
      • New Services
      • Lighting Services
      • Net Metering
      • Budget Billing
    • Payment Options
    • 3% Interest ERC Loan Program
    • LEPA Loans
    • Co-op Connections
    • Assumption Agreement
    • Capital Credits
    • Contractor Certificate-Temporary
    • Contractor/Certification of Inspection Form 20
  • Community
    • Scholarship Program
    • Youth Tour
    • Safety Coloring Contest
    • Electrical Safety Demonstrations
    • Newsletters
    • Enchantment Magazine
  • PAC
    • PAC
  • Together We Save
  • About Touchstone Energy
  • Safety
    • Kids Corner
  • Contact Us